Q. How can I track my order?

We will send you an email with your tracking ID once your order has been sent. The career website will then allow you to track your order.

The tracking information on Career’s website takes 24-48 hours to refresh.

Q. Can I “CANCEL”, “ADD” or “CHANGE” item?

Yes, you can cancel your order by calling our customer service department within an hour of placing it. Other than that, you are unable to “CANCEL,” “ADD,” or “CHANGE” goods since orders are processed as soon as they are placed to ensure that you receive your item as soon as possible. You can, however, return or exchange the item as soon as you receive it.

 Q. When will my order be delivered?

The anticipated delivery time is determined by the shipping method chosen, such as

USPS Priority Mail (Estimated Delivery 3- 6 Business Days)

Ground (Estimated Delivery 2- 5 Business Days)

Note that the above time is an estimate only, and it may alter due to unforeseen events.

Q. When ordering online, I’m concerned about security. Is your website protected against hackers?

We firmly protect the security and confidentiality of any information you provide us with. Because our website is SSL secured, all of the information you offer us is secure and confidential. Some information, particularly financial information, will be deleted from our systems once you have completed your orders. Please see our privacy policy for more information.

Q. Are there any restrictions to coupons?

Yes, only one coupon can be used at a time.

Q. Are shipping charges refundable?

If you decide to return it for any personal reason for which the firm is not responsible, shipping charges will not be refunded. However, if you received a defective or wrong item, we will reimburse your entire shipping fee.

Q. How can I get in touch with you?

You can contact us using this form https://www.houseofclothes.us/t-contact.aspx. Other than that, you can use live chat, email: [email protected] or you can call us at +1 000-000-0000.

Q. Is it necessary for me to make an account in order to shop on your website?

You do not need to create an account in order to place an order. As a visitor, you can place an order. Creating an account allows you to keep track of prior orders and receive exclusive customer discounts.

Q. What are the different payment options?

Visa, MasterCard, American Express, Discover, and Paypal are all accepted.

Q. If I forget my password, what should I do?

You can request a new password by entering your email address on the login page, and we’ll send you a one-time, temporary password.

Q. Is it possible to return a closeout item?

Closeout items are not returnable or exchangeable.